NCL Solar Ltd
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About Us Should you not find the product you are interested in you can e-mail us and we will do our best to help. We stock many products that are not listed on our site.

NCL Solar are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at cass@nclsolar.com.

Making A Purchase Making a purchase could not be easier. Just browse our Catalog, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order.

We accept credit card payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.

We accept Visa and Mastercard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet.

Shipping And Handling If you need to return the goods you must do so at you own cost.
Delivery Schedule We deliver your order right away. We will normally send your order to you in 3 business days . International orders are generally received in under 14 days.
Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
Tax Charges IMPORTANT For orders made from the UK or the European Union, 17.5% VAT is added. All other orders are VAT free and you should click the exempt button to reduce VAT to zero .
Credit Card Security We know of no documented cases of credit card fraud using our shopping system over the Internet. All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.
Guarantee We guarantee your satisfaction. <All of our products come with a 14 day no quibble guarantee.> the cost of returning goods is the responsibilty of the customer.
Reaching Us If you need to reach us, please email us on cass@nclsolar.com, alternatively, you can call on 020 7394 8667

(International +44 <phone without first zero>) or fax us on 020 7394 8273 or write to us at 12 Dock Offices, Surrey

Quays Street, London, SE16 2XU.

Privacy Policy NCL Solar do not disclose buyers information to third parties. Cookies are used on this shopping site, but only to keep track of the contents of your shopping cart once you have selected an item.Data collected by this site is used to:

a. Take and fulfill customer orders

b. Administer and enhance the site and service

c. Only disclose information to third-parties for goods delivery purposes

Returns Policy Insert your returns policy here. To understand your obligations as a merchant in the UK consult "The Consumer Protection (Distance Selling) Regulations 2000" which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm
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